SHIPPING & RETURNS
Shipping Policy
Thank you for visiting and shopping at www.tripltek.com .
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Return & Exchange Policy
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.
The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
Please contact us at support@tripltek.com before shipping.
Shipping Address:
TRIPLTEK RMA Department
12555 Biscayne Blvd.
North Miami, FL 33181