Please check our section Tech & Usage FAQ and if you do not find your question contact us by filling the form Customer Support down below or at our email: support@tripltek.com.
Thank you -
How do I place the SD Card into the sd-card slot?
How do I install a SIM card in the TRIPLTEK?
rREMEMBER after you install the card you need to RESTART the Tablet for the Tablet to reconize your SIM card
I have issues with the GPS or Location on some APPs
Can I install Netflix on my TRIPLTEK?
I factory reseted my Tablet, How do I get the Tablet play protect certificated?
How do I install the Mavic 2 Pro/Zoom/Mini 1 support on my controller?
What is the function of the SOS button
It will call to your prefered SOS number. You will need a SIM card with contract to use this function
How do I know if there is a software update available for my TRIPLTEK?
Please register your tablet at the Register your Device section, we will let you know when an update is available for your device and we will send you instruction to perform it.
How do I calibrate the Compass?
Please download the Compass APP click here.
Google Maps APP unistalls by itself after I restart the Tablet on my PRO 8GB
This issue is due to a system bug on some TRIPLTEK PRO 8GB. Please contact us if you are experimenting this issue , we will provide you with a firmware update to solve it
How do I transfer files from my tablet to my computer?
For Windows Computer:
For other systems and additional questions refer to:
How can I get more help using Android?
You can go to https://support.google.com/android to learn more about Android and Android APPs
Can I install a different Skin/Launcher on my Tablet ?
Yes,
My TRIPLTEK is not connecting to my drone or it is having connection lags
This issue is related to the cable. Due to the reccesed conector on the Tablet, sometimes the cable is not getting all the way in. On some cables the outside diameters are thicker in dimension thus giving a false feeling of being connected to the unit when in fact you are connected to nothing. Please use the cable USB to USBc in the box to connect you controller to the tablet. You can also learn more about the cables to use on this thread
My Autel Explorer APP is not speaking anymore or freeze
Please go to the Play Store and download the Google Text to speech APP
Tech & Usage FAQ
